Technical issues

Occasionally you may run into issues accessing one of our applications or online forms. 

You can try to resolve the issue by following these steps:

• close your internet browser
• clear your cookies and cache (follow this guide to clear cookies and cache in every browser)
• restart your device
• try to access the application or form again.

Some further things to check (for advanced users):

• turn off any settings that limit or hide your IP address when browsing
• temporarily turn off any proxy or VPN services (to hide or change your apparent location).

Still not working? 

You can call us on 131 832 to check your enrolment details.